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We intervened after confirming that her account was verified and the withdrawal approved by the casino. The player from Greece had submitted a withdrawal request less than two weeks before contacting us. The player from Switzerland had requested a withdrawal less than two weeks prior to submitting their complaint. The resolution was acknowledged by the Complaints Team, and the case was closed with an invitation for the player to share feedback on the service.
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We do not initiate such disclosures unless a submission or public allegation has been made by you or on your behalf, and any data shared will be restricted to what is proportionate and necessary to provide context and factual clarity. Such disclosures are made based on our legitimate interest in protecting our business reputation and resolving external disputes in a transparent and accountable manner. Maintain the security and functionality of the service, including ensuring technical availability of the website, protecting our systems and intellectual property from security threats and unauthorized access
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The complaint was marked as resolved after the player confirmed the issue had been addressed. Identification remained incomplete, account processing was blocked, and three pending withdrawals of winnings were frozen awaiting verification. Consequently, we were unable to assist the player further with this matter. The casino later stated that the account had been closed due to violations of significant terms and conditions related to prohibited activities.
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You will be prompted to provide personal information including your full name, date of birth, residential address, and email address. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 After further communication and investigation, it was confirmed that the issue had been resolved, and the player marked the complaint as resolved. The player from Greece had requested a withdrawal less than two weeks prior to submitting their complaint.
Our dedicated support team is here to assist you 24/7 through live chat or email. By providing this information, players can rest assured that their account is secure and compliant with regulations. KYC, or Know Your Customer, is a necessary step to ensure the safety and trust of all players. Developed with engaging graphics, this game pistolo login offers a thrilling gambling experience that caters to both beginners and experienced players. The Pistolo team also places special emphasis on its standout VIP program, offering personalised perks, exclusive experiences, and uniquely tailored rewards that are designed to enhance every step of the adventure.
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